Generative AI tools like ChatGPT and Google AI Overviews have transformed the way we look for health information online. While these tools provide quick and tailored answers to health questions, their answers can also be inaccurate, incomplete or unsafe.
Join health consumers David and Courtney, as well as Dr Julie Ayre from The University of Sydney, at this webinar, which will provide a practical introduction to how generative AI works, explaining how these tools generate responses and why mistakes can occur. Attendees will gain a better understanding of the strengths and limitations of generative AI and learn how to use these tools more safely, providing practical tips and resources to build AI health literacy skills.
Register here to attend the webinar
About the presenters
Courtney is contributing to this discussion from the perspective of a family member who has witnessed both the potential and risks of AI in healthcare through her brother’s experience with a terminal brain tumour. She hopes to bring a personal but considered perspective to the conversation, highlighting how we can embrace opportunities AI offers while ensuring patients and healthcare professionals understand its limitations and use it safely and responsibly.
David is a cancer consumer advocate whose advice has extended to policy development, training programs, web functionality and content, patient guidelines, survey design and content, ethical guidelines, OCP content and consumer engagement guidelines.
David sits on The NSWCI Community Advisory Panel, The LF Consumer Engagement Group, HCNSW Leaders Taskforce, Cancer Voices Exec Committee and is a member of CHF. In 2021,
He was officially recognised by the NSW Parliament Legislative Assembly for his work as a passionate Cancer Advocate and Educator

Dr Julie Ayre is a senior research fellow at the University of Sydney and a Senior Academic Advisor to the NSW Statewide Health Literacy Hub, which supports health literacy skills development in the local health care workforce.
She is also a scientific advisor for the National Health Literacy Framework.
Julie is passionate about making health information easy to access and understand, and translating research into real-world impact.



