Publications, Papers & Reports

All HCNSW reports and papers in the one place

Publications, Papers & Reports

All HCNSW reports and papers in the one place

Download Health Consumers NSW organisational publications, papers and reports.

Privacy and Personal Information Protection Policy

Health Consumers NSW (HCNSW) is committed to protecting the privacy of individuals in the way it collects, uses, discloses, and manages their personal information. In this regard, we act in accordance with the Australian Privacy Principles and the Privacy Act 1988 (Cwlth). If collection involves health information about individuals, then HCNSW must also comply with the Health Records Information Privacy Act 2002 (NSW).

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The front cover of the Visiting Guide report

Healthcare visiting guide

During the pandemic there have been some negative, unintended and significant consequences to patients and families navigating a very different health care landscape. To continue to combat the threat of the virus together, and using the hindsight built from experience so far, we have engaged with leading consumer representatives to support the decision-making process.

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Cost of health care: Consumer stories, front cover

Cost of health care: Consumer Stories of Patient Experience and Economic Disadvantage in NSW

New research, commissioned by the NSW Council of Social Services (NCOSS) and undertaken by the National Centre for Social and Economic Modelling (NATSEM) and us, shows the relationship between economic disadvantage and patient experience of health services across New South Wales. The research, and the patient stories we collected, focus on the costs, delays and expectations experienced by patients of General Practitioners, private and public dental, and medical specialist services in NSW.

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