Engagement strategy tips
Seeking to involve consumers in your project? Here are some factors to take into consideration.


Seeking to involve consumers in your project? Here are some factors to take into consideration.
Health Consumers NSW Annual Report FY 2024 – 2025
Our inaugural Reflect Reconciliation Action Plan (August 2025 – July 2026), or RAP, evolves HCNSW’s journey to build stronger relationships with Aboriginal and Torres Strait Islander peoples, embed cultural respect across our work, and ensure self-determination and equity for First Nations Australians in NSW’s health system.
Resources and tools to help non-Indigenous staff and organisations approach, plan, design, and deliver authentic and effective engagement with First Nations young people. Co-created by young First Nations collaborators, AWCH and HCNSW.
Our March 2025 report – Single Digital Patient Record: What do health consumers and consumer organisations think? – provides key insights into health service users’ and consumer organisations’ expectations and concerns around the Single Digital Patient Record (SDPR). We consulted with our members about this culminating in webinars and online consultations in November and December 2024.
These maps show the areas and borders of all Local Health Districts (LHDs) and Public Health Networks (PHNs) in NSW. We aim to keep all information up-to-date, but if you notice out-of-date information, please let us know.
This list shows addresses, contact details, and websites for all Local Health Districts (LHDs) and Public Health Networks (PHNs) in NSW. We aim to keep all information up-to-date, but if you notice out-of-date information, please let us know.
Health Consumers NSW Annual Report FY 2023 – 2024
In late 2022, we partnered with the Critical Intelligence Unit of the NSW Agency for Clinical Innovation (ACI) to gather experiences from people with long-COVID in NSW. Our resulting report documents the understanding of long-COVID patients of their experiences.
Health Consumers NSW is proud to present our Strategic Plan for 2023 to 2026, which sets out how we will move forward, building on our past successes. The plan came into effect on 1 July 2023 and lays out our strategic direction for the next three years.