About us

Representing over two-hundred thousand health consumers in NSW

As a membership-based, independent, not-for-profit organisation, we promote and practise consumer engagement in the NSW health sector. We create meaningful partnerships between consumers, the health sector and policy-makers.

Our mission: Consumers shaping health in NSW.

About the Health Consumers NSW

We promote the best quality, appropriate health outcomes for consumers of health care services.

We believe that all perspectives are important and necessary to create better health outcomes for people.

Consumer engagement leads to better health outcomes, more efficient and effective services, consumer-centred care and happier patients and staff.

We work to ensure that health consumers are involved in the design and delivery of health care in NSW.

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