Our Strategic Priorities

Community improving healthcare services and research in NSW

Our Strategic Priorities

Community improving healthcare services and research in NSW

The Board and staff of HCNSW are proud to present the HCNSW Strategic Plan for 2023 to 2026, which sets out how we will move forward, building on our past successes.

Our Vision

High-quality health systems, policies, services, and research driven by strong consumer voices.

Our Purpose

We inspire, lead & facilitate health consumers to drive genuine, positive change across health systems, policies, services, and research.

Strategic Plan 2023-26 cover

How we work

  • Collaboration, Engagement, and Involvement
  • Transparency and Integrity
  • Compassion and Kindness
  • Diversity and Inclusivity

Over the next three years, our priorities will be to:

sustainability icon - a leaf with arrows in cycle

Advance effective consumer collaboration, engagement, & involvement

  • Delivering learning programs to promote effective consumer collaboration, engagement, and involvement.
  • Growing regional, State, and National sector partnerships. (See HCNSW Member and Partner Engagement Strategy)
  • Fostering expanded consumer engagement through accessible resources, guidance, tools, and information.
growth capacity icon - leaves in a circle with 4 arrows pointing outward

Boldly advocate for quality health systems, policies, services, & research

  • Strengthening our advocacy work via developing and delivering a bold HCNSW Advocacy Strategy focused on health systems, policies, services, and research.
  • Establishing thought leadership platforms to inform health systems, policies, services, and research.
  • Delivery of submissions and responses to invited, opportunistic, and member directed advocacy action.
diversity icon - a person icon in the center of a circle with hearts connected around the edge

Grow, diversify, & inspire HCNSW members, partners, & staff

  • Growing and diversifying our network via developing and delivering an HCNSW Member and Partner Engagement Strategy, focusing on First Nations, Youth, and research sector member representation.
  • Establishing networking and mentoring opportunities to support and inspire HCNSW members, partners, and staff.
  • Delivery of member communication that facilitates our vision, enhances our impact, shares our work, and supports new ideas.
collaboration icon - 2 figures sitting at a table with speech bubbles coming from both figures

Grow our organisational capacity to achieve our vision & purpose

  • Growing and strengthening our long-term financial capacity and sustainability via diverse income sources.
  • Establishing improved internal structures, processes, and technology via developing and delivering an HCNSW Organisational Review.
  • Growing and strengthening our profile within the health and research sectors via developing and delivering an HCNSW Brand and Communications Strategy.
A head with a speech bubble coming from mouth. There is a heart in the speech bubble.

Contribute to sustainability & climate health resilience

  • Identifying and growing relevant partnerships to advance our understanding of the role of health consumers in climate and ecological
    sustainability, including the impact of climate change.
  • Establishing and progressing the role of health consumers in climate and ecological sustainability, including the impact of climate change.
  • Delivery of opportunities for our members to debate and contribute to sustainability and climate health resilience action.