Consumer Engagement Manager

Health and Medical Research

Consumer Engagement Manager

Health and Medical Research

Part Time or Fulltime
Health Consumers NSW

Hours 45 – 75 (fulltime) hours / fortnight – to be negotiated with successful applicant.
$41.89 – $52.55 per hour plus super

We are looking for a highly motivated, creative person to join our small and dynamic team. You will be responsible for helping us develop and expand our work to involve health consumers (patients and their families) in the design, delivery and governance of health and medical research in NSW.

You will have had experience in engaging service users in research and/or service settings. And will ideally have experience as a researcher or consumer representative in research or health services.

Strategic Partnership with Sydney Health Partners

The successful applicant will be lead person for HCNSW in our strategic partnership with Sydney Health Partners. HCNSW and Sydney Health Partners are working together to increase the capacity of researchers and consumers to work together within health and medical research.

The first stage of this partnership involved a scoping review and needs assessment of consumer and community involvement across Sydney Health Partners. This review has informed a series of recommendations about how HCNSW and SHP can foster new connections to guide the development of infrastructure and resources that support wider consumer involvement in health research.

The Stage 1 report can be downloaded from HERE.

The partnership with HCNSW has also resulted in pilot training sessions for consumers and researchers alike to improve collaboration and better equip both groups to support consumer involvement in health research.

Building partnerships

The person will also be involved in building strategic partnerships with stakeholders from across NSW. This will include pursuing business opportunities for HCNSW.

Other Information

Occasional work on weekends and after hours will be required. The position will involve some travel around NSW and interstate.

This position is for an initial 48 months contract. Ongoing employment and salary increases will be awarded based on achieving mutually agreed KPIs.

Flexible working arrangements can be negotiated, including working from home. The successful candidate could work from home from anywhere in NSW but will be required to attend regular meetings in Sydney.

People with chronic health conditions or caring responsibilities are encouraged to apply.

HCNSW is a charity with Fringe Benefits Tax exemption and Salary Packaging is available to the successful applicant.

The POSITION DESCRIPTION, with the essential and desirable employment criteria and the list of tasks and responsibilities, is available HERE.

To apply please submit an application via by Monday 19 July 2021.

ONLY applications submitted via SEEK.COM will be considered.

To be eligible for interview applicants must explicitly address how they meet the essential criteria.

For more information please contact Anthony Brown on (02) 9986-1082 or

Applicants will NOT be considered and will not receive a reply if they only send a CV without a covering letter that shows how they meet each of the essential criteria.

Direct applications only – recruitment agencies will not be considered.